COURSE DESCRIPTION
Communication skills are essential to the creation of a healthy working environment where good and effective communication leads to harmony, harmony, harmony and peace in the workplace. At the same time, misunderstanding is one of the main obstacles to the achievement of the desired goals, which contributes to poor communication and often creates a tense work environment. It is likely that the reason for this is not to speak and communicate correctly, using wrong terms, showing body language and facial expressions that reflect the opposite of what a person wants to send to the other side, in addition to what is being said.
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